At Solid State Logic, we've built our reputation on building superior audio consoles and standing behind them with our world-renowned support structure.
Recently introduced RoHS and WEEE legislation has made sourcing some components impossible and this impacts our ability to support our legacy console range.
The following information is to assure our clients of our utmost efforts to support their investments and to clarify the support aims we have for these products.
Our aim for SL 4000, 6000 and 8000 consoles is to endeavour to provide the highest possible level of parts support until they reach 8 years of age. Consoles older than this will likely have components that are unobtainable and are possibly best serviced through classic and vintage pre-owned console parts suppliers.
For those clients who have support contracts, we will continue to honour support package subscriptions which cover the affected consoles until they lapse.
We thank you for your understanding on this matter, and we look forward to demonstrating our ongoing commitment to first-class client support.